Welcome to your essential bi-weekly bulletin to keep you at the top of your customer experience management game.
3 x Customer Experience Management Articles
- Think only marketing owns customer experience? Think again.
- Who’s at the customer experience strategy table?
- 7 customer-centric leadership steps to drive corporate culture change
3 x Customer Experience Management Events
- 8th Loyalty Summit Mumbai 2015#LoyaltySummit
- SDL Innovate 2015 #SDLinnovate
- Customer Strategies and Technologies Conference Sydney 2015 #Informa_OZ
3 x Customer Experience Management People
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